Terms and Conditions

Welcome to Kaizen Pro Services. By accessing or using our website, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.

Information We Collect

When you sign up to receive SMS messages from Kaizen Pro Services DBA Kaizen Auto Parts, we collect the following information: – Your phone number – Any additional information voluntarily provided in the SMS subscription form

How We Use Your Information

The information you provide is used to: – Send you transactional updates, such as order confirmations and shipping notifications – Deliver promotional offers, discounts, and updates – Provide customer support and respond to inquiries

Consent to Receive SMS Messages

By providing your phone number, you consent to: – Receive recurring SMS messages from Kaizen Pro Services DBA Kaizen Auto Parts – Allow us to use your information for the purposes outlined above You can withdraw your consent at any time by replying STOP to any message or contacting us directly at sales@kaizenproautoparts.com or (888) 928-5936.

Data Sharing

We do not sell your personal information. We may share your phone number with trusted third-party service providers who assist in delivering SMS services. These providers are required to keep your information secure and confidential.

Opting Out

You can opt out of SMS messages at any time by: – Replying STOP to any SMS you receive – Contacting us at sales@kaizenproautoparts.com or (888) 928-5936 Once you opt out, you will no longer receive SMS messages, but you may still receive emails or other forms of communication unless you opt out of those separately.

Use of the Website

You agree to:

• Use the website for lawful purposes only.
• Provide accurate and complete information when making a purchase or creating an account.
• Not engage in any activity that may harm the website or disrupt its functionality.

Product Information

We strive to provide accurate descriptions and images of our products. However, slight variations in color or appearance may occur due to display settings. All products are subject to availability. If a product is out of stock, we will notify you and offer alternatives or a refund.

Pricing and Payments

• All prices are listed in USD and are subject to change without notice.
• Payment must be made at the time of purchase through our secure payment system.
• Kaizen Auto Parts reserves the right to cancel orders in case of pricing errors or fraud suspicion.

Shipping and Delivery

• We aim to deliver products promptly. However, delivery times may vary based on location and shipping carrier delays.
• Customers are responsible for providing accurate shipping details. Kaizen Pro Services is not liable for delays caused by incorrect information.

Returns and Refunds

• Returns are accepted within 7 days of delivery, provided the item is in its original condition.
• Refunds will be processed to the original payment method after the returned item is inspected.
• Shipping fees are non-refundable unless the return is due to a defect or error on our part.

Limitation of Liability

Kaizen Pro Services is not responsible for:

• Damages resulting from improper use of our products.
• Indirect, incidental, or consequential damages arising from your use of the website or our services.

Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Kaizen Pro Services. You may not reproduce, distribute, or use any content without our prior written consent.

Modifications to the Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website constitutes acceptance of the updated terms.

Contact Information